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| HCAM FAQS - Frequently Asked Questions
My Hcam works, I can see my image on its screen but it doesn't come out on the web, why?
Usualy it happens when you are behing a proxy server. When you do so, you do not have an addressable IP, so when Hcam sends your IP to the server, actually it is sending the Proxy's IP. When your guests try to access your webcam, the server will send them to the Proxy Server and it will not be able to process the request because it does not have Hcam. You can setup or ask to your network administrator to setup the proxy server for you.
Why do you use the port 201 as default?
There is NO reason for that. I just picked one port!
Why do I need to refresh everytime I enter in my camera homepage in order to make it start?
It was a bug in a previous version, corrected on the 2.3.3 version. You just need to update your Hcam!
I loved your cameras and I want the same in my website, do you sell the Hcam server?
I'm a computer programmer and software is what I do for living. If you want to have a website with the same features I have here, of couser I can sell it to you. e-mail me and we can discuss!
What language was Hcam developed in?
Hcam is basically writen in Visual Basic 6.0, but I had to create the JPEG compressor in Delphi, since Delphi already had a nice component to deal with Jpeg files. Besides VB and Delphi, there is a small Java Applet program, that is responsible for showing the video streamming, and of course, a lot of HTML to be able to format everything on the web. The server side is 100% written in Microsoft ASP using both VBscript and JavaScript!
How come I have viewers in my webcamera if I didn't tell anybody the address yet?
When you use Hcam, snapshots tumbnails of your camera sometimes are displayed at www.KamKontro.com; If you set your camera as private, nobody will be able to see the live video from it except people who knows your Hcam address.
I have my camera set as private, but I saw someone once logged on it for more than 15 seconds. What is that?
When someone list our cameras through www.KamKontrol.com, Hcam will show his/her IP for a short period of time, that means that this person extracted one snapshot only from your camera. If someone is still logged for more than 7 seconds, and nobody knows your address, there is only one explanation: There are two IP numbers that can never be blocked by Hcam, these IP numbers are my computers (my office and my home). Sometimes I browse the cameras but I do not stay more than 30 seconds (usually)! :o)
There is anyway to avoid my camera to be shown in www.KamKontrol.com?
Sure there is! If you don't want even the small snapshot of your camera listed in www.KamKontrol.com, you just need to purchase one of the private plans.
I use Windows XP and I'm not behing any proxy or firewall (as I know) but my cam shows offline. Why?
Windows XP has a feature called ICF that is an internal FIREWALL. If you have this feature enabled on your PC, you will need to OPEN the Hcam port in order to accept connections to your camera. To OPEN the port 201 (Hcam default) for example, just follow these steps:
1. Click Start, and then click My Network Places.
2. Under Network Tasks, click View Network Connections.
3. Right-click the connection you use for the Internet and click Properties (This will most likely be named Local Area Connection).
4. Click the Advanced tab, and then click Settings.
5. Click Add to open a new port.
6. Type a friendly name in the Description box, for example, Hcam port 201.
7. Type 127.0.0.1 in the Name or IP address of the computer hosting this service on your network box.
8. Type 201 in the External port and Internal port boxes.
9. Click TCP, and then click OK.
Can I add my live camera to my personal webpage?
Yes, there is actually two ways to do that:
If you have a Static IP (your IP is always the same) you just need to place the HTML code into your page:
<APPLET codebase='http://xxx.xxx.xxx.xxx:pppp' code='Hcam.class' width='320' height='275'>
<PARAM name='host' value=xxx.xxx.xxx.xxx>
<PARAM name='port' value=pppp>
</APPLET>
Of course, replace xxx.xxx.xxx.xxx by your IP and pppp with the Hcam port.
Now, if you do NOT have a Static IP we will send your current IP to your webpage where you can get it using any script (Perl, CGI, ASP, ColdFusion, PHP, etc...) and build your HTML code.
To go to your page through www.KamKontrol.com server use a link just like this one:
http://www.KamKontrol.com/hcam?pg=Your_UserName&gotopage=http://www.yourpage.com
Our server will automatically send you to:
http://www.yourpage.com?Ip=xxx.xxx.xxx.xxx&Port=pppp
My Cell phone can access the Internet, can I see my webcam through it?
Yes, actually I created a much better formated screen for WebPhones. Try this address:
http://www.KamKontrol.com/phone
- to see a list of all cameras
or
http://www.KamKontrol.com/phone?pg=YOUR_HCAM_USER_NAME
- to go directly to any camera.
What if I still have questions?
In this case, you can use our FORUM or send an e-mail to me using the link on the bottom of this page. |
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